Shipping policy

Last updated: September 25, 2026

We ship genuine brand-name products to customers across the United States. This page explains how and when your order will arrive.

Processing and dispatch

Orders are confirmed by quote. Once your order and payment are confirmed, we dispatch it within 1–2 business days (Monday – Friday, excluding US federal holidays).

Delivery times

Destination	Estimated delivery after dispatch
Contiguous United States (48 states)	3–7 business days
Alaska, Hawaii, Puerto Rico, US territories and APO/FPO addresses	Confirmed with your quote

Delivery times are estimates from our carriers and are not guaranteed. Weather, carrier delays and peak seasons can occasionally add time.

Shipping costs

Shipping costs depend on the size, weight and destination of your order and are shown on your quote before you pay. There are no hidden charges.

Carriers and tracking

We ship with established US carriers such as USPS, UPS and FedEx. Every order comes with a tracking number, emailed when your parcel leaves us.

Delivery address

Please check your delivery address carefully. If a parcel is returned to us because of an incorrect or incomplete address, we’ll contact you to arrange re-delivery, which may carry an additional shipping charge.

Damaged, missing or incorrect items

Please inspect your order on arrival and tell us within 48 hours of delivery if anything is damaged, missing or incorrect, with photos where possible. We’ll put it right at our cost — see our returns & refunds policy.

International orders

We currently ship within the United States only.

Questions? Email info@qorvelllc.com or call +1 (646) 530-7164, Monday – Friday, 9am – 5pm ET.